Freshdesk Free Download. Mod Apk [Hack]

Screenshots

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

Version history

9.2.1

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

9.2.0

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

9.1.9

We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

8.8.1

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

8.7

Freshdesk Support Desk is now Freshdesk.

8.5

We heard you!
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.

8.4.1

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

8.3

Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.

8.2

Bug fixes and improvements.

8.1

Feb 20, 2023

Bug fixes and improvements.

7.11

Dec 12, 2022

Bug fixes and improvements
1. Limited the number of times the Feedback popup appears for users.

7.10.2

Nov 15, 2022

Bug fixes and improvements

7.10.1

Sep 20, 2022

UI improvements

7.9.1

Aug 25, 2022

Bug fixes and improvements

7.8.1

Aug 8, 2022

Bug fixes and enhancements

7.8

Jul 4, 2022

This update includes some bug fixes and language updates

7.7.1

Jun 3, 2022

Crash fixes and improvements.

7.6

May 17, 2022

Introducing authentication with TouchID, FaceID, and passcode. Enable app lock on your device and secure your interactions with the Freshdesk app.

7.5

February 25, 2022

Introducing the GoodData integration with Freshdesk. Extend your analytical capabilities and always stay on top of your metrics, even on the go!

7.4.1

January 31, 2022

Bug fixes.

7.3.1

January 21, 2022

Bug fixes

7.3

December 23, 2021

Introducing Analytics right within the Freshdesk mobile app. Now, keep track of all your important metrics on the go, right from within your mobile application.

7.2.1

October 25, 2021

With this update, you will be able to
- set your notification schedule (without the app crashing)
- attach images to a ticket via camera
and a lot more