3.4.10-RELEASE
* resolved the issue with the AI settings warning that was causing interference with chat controls
3.4.9-RELEASE
* Added Multi AI Agent support
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Deploy multiple AI Agents across various channels.
AI Assist now lets you create and manage multiple AI Agents, each tailored to excel in specific customer support channels.
This means you can have a dedicated AI Agent for live chats with a friendly and conversational tone, while another handles tickets with a more professional approach.
Assigning agents by channel streamlines your workflow and ensures customers receive the most relevant assistance.
3.4.8-RELEASE
* Misc stability improvements and bug fixes.
3.2.12-RELEASE
* Misc stability improvements and bug fixes.
3.2.10-RELEASE
* Misc stability improvements and bug fixes.
3.2.9-RELEASE
* Misc stability improvements and bug fixes.
3.2.7-RELEASE
* Misc stability improvements and bug fixes.
3.2.6-RELEASE
* Misc stability improvements and bug fixes.
3.2.4-RELEASE
* Misc stability improvements and bug fixes.
3.2.3-RELEASE
* Misc stability improvements and bug fixes.
3.2-RELEASE
Introducing AI Assist - create and Automate your customer communications and access the limitless power of AI right inside tawk.to
1. Smart Reply - Respond faster with AI-generated suggestions and
real-time responses - get real-time response suggestions based on current conversations and your own content. Just click reply and you're done.
2. AI Commands - unleash the power of AI:
* Brainstorm
* Tone
* Fix text
* Point expand
* Sentence expand
* Simplify
* Step by step
* Summarize
* Write about
3.1.3-RELEASE
* Misc stability improvements and bug fixes.
3.1.1-RELEASE
* Misc stability improvements and bug fixes.
3.1-RELEASE
Thank you for using tawk.to. Our newest version gives you access to the Contacts CRM directly in the app.
* Add unlimited contacts and organizations
* Filter and group contacts into segments
* View multichannel conversation histories
* Qualify leads and prioritize outreach
* Access timelines, notes, and organizations for each contact
* Respond to chats and tickets in context
* Tag, search, and filter with tags and custom attributes
3.0.15-RELEASE
Dec 12, 2022
* Fixed Visitor details not saving.
* Misc stability improvements and bug fixes.
3.0.14-RELEASE
Oct 20, 2022
* Fixed ticket attachment issues.
* Misc stability improvements and bug fixes.
3.0.12-RELEASE
Oct 15, 2022
* Misc stability improvements and bug fixes.
3.0.11-RELEASE
Jul 24, 2022
* Misc stability improvements and bug fixes.
3.0.10-RELEASE
Jun 27, 2022
* New looks for Inbox items.
* Misc stability improvements and bug fixes.
3.0.8-RELEASE
May 30, 2022
* Misc stability improvements and bug fixes.
* Fixed expired visitors not being removed from the list.
* Misc stability improvements and bug fixes.
3.0.5-RELEASE
May 2, 2022
* Fixed expired visitors not being removed from the list.
* Misc stability improvements and bug fixes.
1.16.28-RELEASE
January 26, 2022
* Misc stability improvements and bug fixes.
1.16.27-RELEASE
January 18, 2022
* Misc stability improvements and bug fixes.
1.16.25-RELEASE
December 15, 2021
* Misc stability improvements and bug fixes.
1.16.24-RELEASE
August 31, 2021
* Misc stability improvements and bug fixes.