Zoho Desk Hack - Mod Apk 2.6.13.1
Developer: Zoho Corporation
Category: Business
Price: Free
Screenshots
Description
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
Version history
2.6.13.1
- We've squashed a few bugs in the update.
2.6.13
- We have introduced support for Vietnamese in the Zoho Desk App.
- We've squashed a few bugs in the update.
- We've squashed a few bugs in the update.
2.6.12
- Bug fixes and enhancements
2.6.11
- We've squashed a few bugs in the update.
2.6.10
- We’ve brought in support for WhatsApp templates. Users will now be able to send out WhatsApp templates.
- Agents can now search for canned messages within IM.
- Agents can now search for canned messages within IM.
2.6.9
- We have made a few enhancements in Marketplace.
2.6.8
- Introducing Read receipts for Outgoing Threads, allowing you to effortlessly monitor delivery and read status within the app.
- Handle customer queries in order of their priority with the Priority work mode.
- Reorder and search for ticket views effortlessly with the completely revamped Ticket Views in the app.
- Handle customer queries in order of their priority with the Priority work mode.
- Reorder and search for ticket views effortlessly with the completely revamped Ticket Views in the app.
2.6.6
- We have added layout and validation rules for quick actions throughout the app's Activities module.
2.6.5
- Bug fixes and enhancements
2.6.4
Feb 24, 2023
- Bug fixes and enhancements
2.6.3
Feb 10, 2023
2.6.2
Jan 24, 2023
• Now you can share tickets while performing a blueprint transition.
2.6.1
Dec 15, 2022
We have added layout and validation rules for quick actions throughout the app's tickets module.
2.6.0.1
Nov 18, 2022
We're excited to introduce Instant Messaging. Now you have easy access to your customers' messages across WhatsApp, Telegram, LINE, and more, all in one place.
2.5.6
Oct 31, 2022
Bug fixes and enhancements
2.5.5
Sep 29, 2022
We've squashed a few bugs in the update.
2.5.4
Sep 8, 2022
Bug fixes and enhancements
2.5.3
Sep 1, 2022
We've squashed a few bugs in the update.
2.5.2.1
Aug 10, 2022
We've squashed a few bugs in the update.
2.5.1
Jun 29, 2022
• We've now added support for filtering tickets in our app. You can filter tickets based on different criteria such as department, agent, status, priority, channel, received in and overdue.
2.5.0.1
Jun 3, 2022
• We've now brought in support for events in the app. You can view, edit, create, and assign events for tickets and stay on top of your schedules.
2.4.34.1
May 10, 2022
We've squashed a few bugs in the update.
2.4.33
April 4, 2022
We've squashed a few bugs in the update.
2.4.32
March 30, 2022
We have added sorting options to sort the ticket listing by Ticket Id, Due Date, Recent Thread, and Created Time.
2.4.31
March 3, 2022
Users can now share tickets with other departments for their agents to collaborate based on the access level.
2.4.30
February 25, 2022
You can now encrypt your data for an additional layer of security.
2.4.29.1
January 20, 2022
2.4.29
January 10, 2022
Bug Fixes and performance improvements.
2.4.28
December 31, 2021
• Now you can swipe to reveal the ticket list action.
• We have enhanced the look and feel of the ticket list.
• We have enhanced the look and feel of the ticket list.
2.4.27
December 28, 2021
• We've squashed a few bugs in the update.
2.4.26
November 15, 2021
• We’ve squashed a few bugs in the update.
2.4.25
November 3, 2021
• We’ve squashed a few bugs in the update.
Ways to hack Zoho Desk
- Redeem codes and Gift codes (Get the Gift codes and Redeem codes)
Download Zoho Desk MOD APK 2.6.13.1
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