4.03.6
This release contains a variety of bug fixes and minor improvements to ensure a smoother and more reliable experience. We recommend updating to the latest version to enjoy these enhancements!
Thank you for your continued support and feedback!
3.45.5
We're introducing a brand-new screen in Weekly Insights that displays your estimated return on investment with Smartsupp. And hey, if you think you're not unlocking Smartsupp's full potential and making the most of all its amazing features, don't worry – we've got your back! You can now schedule a product demo through the new banner in the Smarthub tab. Our fantastic sales team will guide you on how to elevate your Smartsupp experience to the next level.
3.41.7
If you enjoy using tags to categorize your conversations, you'll be happy to know that you can now add tags to your contacts as well!
3.40.5
In this update, we focused only on one thing - speed. We have greatly improved the speed of loading messages. You should notice it immediately when you open a conversation!
Oh, and it's now also possible to delete resolved conversations. We know some of you were missing this feature.
3.36.7
2023/02/26
This version brings a redesigned profile progress. When you go to Smarthub, you will find a new list of suggestions. You can learn from them how to get the most out of your Smartsupp account.
3.33.2
2023/01/19
In the last version, we added an option to resolve conversations directly from a notification. Now we've also added an option to send a shortcut directly from a notification. They are sorted based on how much you use them. If you're a shortcut lover, definitely check out this feature.
3.31.5
2022/11/28
This version contains the following changes:
- Resolve conversation directly from a notification
- Support for the month, day, and time conditions in the chatbot
- Tags are officially out of beta
- You can now purchase other packages besides yearly Standard without going to your account on the web
3.30.6
2022/11/07
This update brings some chatbot improvements. If you're using Shoptet, you can customize responses for different order statuses. The conditions screen can now show the visits count condition and referrer condition.
You may also notice some design changes in the conversations list or visitors list.
When a visitor leaves your website before you can respond, the app will now tell you why that is and what to do about it.
3.28.8
2022/10/17
We encourage you to check out the new Smartsupp Academy. It will teach you how to get the most out of Smartsupp and be even closer to your customers. You can find it in the Smarthub section.
There's also a new subscription detail in your profile. It contains all the information about your current package.
As usual, we've improved a lot of smaller features and made some improvements under the hood.
3.27.2
2022/09/12
The list of chatbots got a new look with some additional information. It’s also easier to get to the chatbot statistics directly from the list.
3.25.8
2022/08/08
With this release, we're bringing you a lot of new features:
- You can finally manage agents right from the app
- Every chatbot has a new tab with interactions statistics
- Design improvements and polishing
- Better clarity in Settings
3.24.6
2022/07/15
In this release, we've made big improvements in the background. We need these changes to bring you some of the new features we are working on.
For those of you who like changes you can actually see and touch, we've redesigned the welcome screen and the onboarding flow.
3.23.5
2022/06/09
Do you often work at night? No problem! Smartsupp just got a beautiful dark mode to ease your eyes or spare your battery! Dark mode will automatically turn on based on your system preferences, you can also find manual settings in the Profile.
We now also provide you with simple statistics of how your chatbot is performing. You can find them in Chatbot detail.