Description
Key Benefits
- Prevent unnecessary truck re-rolls and improve productivity remote with workforce support in real time
- Resolve field issues on the first visit
- Instantly and remotely coach technicians or control instrument setup and tests
- Simplify database management and back office reporting with immediate file transfer
- Experts are always available with continuous instrument access from anywhere
Applications
- Troubleshoot network issues in remote locations over long periods or during off hours
- Access T-BERD/MTS platforms from anywhere
- Experts can immediately support field crews
- Remotely control the unit and transfer files
- Remotely reboot or upgrade firmware while sustaining remote access