8.54.2
New
• In Sweden it is now possible to re-direct your home delivery to a parcel locker.
Improvements
• Fixed a couple of bugs and polished some details.
8.37.3
New
• You can now see if your delivery is fossil-free and marked with the Nordic Swan Ecolabel
• In Denmark, you can now easily reach your ongoing and previous conversations with customer service from the support tab.
8.37.1
New
• You can now see if your delivery is fossil-free and marked with the Nordic Swan Ecolabel
• In Denmark, you can now easily reach your ongoing and previous conversations with customer service from the support tab.
8.36.2
• In Denmark, you can now make returns in our parcel boxes.
• In Denmark, chat support has been updated. Just send a message in the chat and customer service will notify you when they have an answer. No more waiting in line.
Improvements
• Map has been improved, making it easier to find service points.
8.35.1
New
• Information about dangerous goods which are prohibited in parcels can now be found in the shipping product details.
Improvements
• When logging out of your PostNord profile, all parcels are removed from the device.
• Fixed a couple of bugs and polished some details.
8.35
New
• Information about dangerous goods which are prohibited in parcels can now be found in the shipping product details.
Improvements
• When logging out of your PostNord profile, all parcels are removed from the device.
• Fixed a couple of bugs and polished some details.
8.34.1
New
• In Denmark, it is now possible to identify with MitID for quick pick-ups at service points without showing your ID.
8.34
New
• In Denmark, it is now possible to identify with MitID for quick pick-ups at service points without showing your ID.
8.33.2
New
• In Denmark, it’s now possible to buy shipping for destinations outside the EU and send anywhere in the world by declaring customs in the app.
• In Denmark, when buying shipping for destinations within the EU, there are now two options for letter products. Send either documents or goods.
8.33
New
• In Denmark, it’s now possible to buy shipping for destinations outside the EU and send anywhere in the world by declaring customs in the app.
• In Denmark, when buying shipping for destinations within the EU, there are now two options for letter products. Send either documents or goods.
8.32.1
New
- In Sweden, it’s now possible to buy shipping for destinations outside the EU and send anywhere in the world by declaring customs in the app.
- As part of ongoing improvements to the “Profile” tab, you will now find your email addresses and mobile numbers, which are used to add parcels automatically, in “Manage account”. The “More” tab has also been removed and its tools move into the profile.
8.31.1
Improvements
• Fixed a couple of bugs and polished some details.
8.30.2
New
• In Sweden, it will soon be possible to drop off a return parcel at any Paketbox.
Improvements
• Fixed a couple of bugs and polished some details.
8.29.1
New
• We have prepared new illustrations in anticipation of the upcoming Spring season.
Improvements
• It is now possible to reopen a Paketbox compartment in Sweden, a Nærboks compartment in Denmark or a Lähiboksi compartment in Finland if it gets closed by accident.
• In Denmark, it is now possible to pay the customs invoice for parcels that are manually added in the app.
• In Denmark, buying postage for a parcel has been improved to autofill the sender information if identified with MitID.
8.28.2
Mar 8, 2023
Improvements
• In Denmark, if you update a parcel to contactless delivery, the option to get Modtagerflex is presented so that all future parcels are automatically contactless.
• The first phone number added to your profile will now be set as your primary phone number.
• A few types of barcodes were unable to be scanned. This has now been fixed.
8.27.1
Feb 7, 2023
Improvements
• Fixed a couple of bugs and polished some details.
8.26.2
Jan 25, 2023
New
• In Denmark, we’ve added a help section to your customs invoice, making it easier to find answers to questions about customs and payments.
8.25.1
Jan 3, 2023
Improvements
- Fixed a couple of bugs and polished some details.
8.25
Dec 7, 2022
Improvements
- Fixed a couple of bugs and polished some details.
8.24.3
Nov 23, 2022
• In Sweden, our postage Skicka Lätt has been replaced by Postpaket. Postpaket is traceable and suitable for sending parcel up to 20 kg, within the EU.
8.24.2
Nov 15, 2022
• In Sweden, our postage Skicka Lätt has been replaced by Postpaket. Postpaket is traceable and suitable for sending parcel up to 20 kg, within the EU.
8.23.3
Nov 3, 2022
New
• For home deliveries in Denmark, you can now change delivery option when parcels are already on their way. Change from receiving them in person to having them placed outside the door or at a selected location. You can also choose to have them delivered to a service point.
• In Sweden, the app will now notify you if you have customs to pay.
Improvements
• Estimated delivery times for some parcels are now more accurate.
8.22.2
Oct 14, 2022
New
• For Modtagerflex in Denmark, we have added the option to change delivery location.
• In Denmark, you can now also identify yourself with MitID from the “Profile” tab. This will make it easier for us to build you a more personalised service.
8.21.2
Sep 26, 2022
New
• Modtagerflex now comes in a new design for Denmark and with easier signup thanks to MitID. With Modtagerflex you get all your home deliveries contactless and to a location you choose. You don’t even have to be home and receive the parcels.
• In Denmark, you can now buy postage with Google Pay and Apple Pay.
8.21.1
Sep 19, 2022
New
• Modtagerflex now comes in a new design for Denmark and with easier signup thanks to MitID. With Modtagerflex you get all your home deliveries contactless and to a location you choose. You don’t even have to be home and receive the parcels.
• In Denmark, you can now buy postage with Google Pay and Apple Pay.
8.20.3
Aug 31, 2022
Improvements
• Fixed a couple of bugs and polished some details.
8.19.2
Aug 9, 2022
New
- Starting in August, you’ll need to have a PostNord account to continue getting your parcels added automatically and use other important features. This update is rolling out gradually during August, but to be sure not to miss out on anything, we recommend you create an account sooner than later. You will be notified in the app if you need to create an account.
8.19.1
Jul 14, 2022
New
- Starting in August, you’ll need to have a PostNord account to continue getting your parcels added automatically and use other important features. This update is rolling out gradually during August, but to be sure not to miss out on anything, we recommend you create an account sooner than later. You will be notified in the app if you need to create an account.
8.19
Jul 1, 2022
New
- Starting in August, you’ll need to have a PostNord account to continue getting your parcels added automatically and use other important features. This update is rolling out gradually during August, but to be sure not to miss out on anything, we recommend you create an account sooner than later. You will be notified in the app if you need to create an account.
8.18
Jun 10, 2022
**New**
- In Denmark, customer service is now always available thanks to our new chatbot. It will solve common problems for you and redirect you to our customer service, if needed.
**Improvements**
- We have improved the way you give feedback. Instead of choosing between three smileys, you now have five stars to rate your delivery experience with.
- The Swedish postage “Registered mail” has changed name to “Rek”.
8.17.2
May 31, 2022
New
• You can now share parcels delivered to Bluetooth connected parcel boxes with other people, making it easier to let someone else pick up your parcels when you can’t. Just tap the share icon on the digital slip in the app and send it to someone. They will then use their own phone to pick up your parcel.
Improvements
• You will now receive a push notification when a return you’ve requested from a retailer is ready.
8.16.2
May 5, 2022
New
• Everyone in Sweden and Finland are now shown when they have a photo of a delivered parcel to view. Denmark has to wait a little bit longer for this feature, but it’s on its way.
8.15.1
May 2, 2022
New
• We’ve now made it easier to create an account. With an account you can track parcels from multiple devices, gain access to PostNord’s services and get the most out of the app and upcoming features.
• With help from the app, you can now return parcels in Sweden and Denmark that come without return labels. When handing in your return at the service point, use the QR code connected to the parcel to print your return label. The staff is happy to help.
8.14.2
April 4, 2022
New
• Delivery photos are something we felt were missing in the app, so we’ve fixed that. If you haven’t chosen to receive your parcel in person the driver will place your parcel outside your door or at the location you’ve chosen and then take a photo of it.
Improvements
• Fixed a couple of bugs and polished some details.
8.14.1
March 21, 2022
New
• Delivery photos are something we felt were missing in the app, so we’ve fixed that. If you haven’t chosen to receive your parcel in person the driver will place your parcel outside your door or at the location you’ve chosen and then take a photo of it.
Improvements
• Fixed a couple of bugs and polished some details.
8.13.3
March 7, 2022
New
• This app has now been retired for Norway and we refer all users in Norway to the app MyPostNord. Download it here, in Google Play.
• You can now choose how the driver should notify you when they deliver your parcel. Choose between do not disturb, knock on the door or ring the doorbell.
Improvements
• Fixed a couple of bugs and polished some details.
8.11
January 17, 2022
New
• We’ve added a new type of service for domestic postage in Sweden. It’s called “Send Home” and works great for the smaller parcels you want to send straight to someones mailbox. “Send Home” is also a traceable postage so you can follow the parcels journey to its final destination. You find postage on the “Buy Postage” tab in the app.
8.10.1
December 20, 2021
New
• Updates regarding delivery options for home deliveries.
8.9
December 14, 2021
Improvements
• Parcels in the archive are now searchable and grouped by month, making it a bit easier to find your delivered parcels.
• While we hope you have been entertained by the upside down trucks on the map, we have now decided to turn them the correct way. Driving upside down was just too difficult. The trucks are also in 3D now.
8.8.1
November 17, 2021
New
• Introducing quick actions. Just long press on a parcel to quickly reach actions such as archive, move to sending, mark as delivered or delete.
Improvements
• Fixed a couple of bugs and polished some details.
8.7.2
November 1, 2021
Fixed a couple of bugs and polished some details.