Customer App - Zoho Assist Mod Apk

Customer App - Zoho Assist Hack - Mod Apk 1.39

Developer: Zoho Corporation
Category: Productivity
Price: Free

Screenshots

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Description

Get quality remote support for your mobile device directly from a technician. The Zoho Assist - Customer app allows technicians to provide remote support, to your devices, through screen sharing and chat features. The remote control feature is available for Samsung and Sony devices, by default, and if you own a device from the below list, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.

The Add-On supported manufacturers are:
Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.

How to start a remote session:

Step 1: Download and install the Zoho Assist - Customer app.

Step 2.a: The technician will send you an email containing an invite to the remote session. Click the link on the email and open it with the Customer app to get your remote support session started.

(OR)

Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key directly. Open the Customer app and enter the session key to start the remote support session.

Step 3: After your consent, the technician will remotely access your device to provide support. The technician will additionally be able to chat with you securely. Touch the back button (either on the top-left or the native back button) to end the session anytime.


Unattended access:

Incase you wish to give unattended access to your technician, enrol your device with a a single click using the deployment link. Your technician will share the link and can access the device anytime without any effort from your side. Additionally you can enable or disable the enrolment temporarily or permanently remove unattended access permission for the device.



Features:

- Share your screen securely with the technician
- In case of a Samsung or Sony device, allow the technician to control your device remotely.
- Pause and resume screen sharing and access anytime.
- Chat directly with the technician right from the app.

Disclaimer: This app uses the Devices Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact [email protected] for further clarifications.

Version history

1.39
Enhanced Privacy During Remote Sessions

For your safety and privacy, we've introduced a mandatory Do Not Disturb mode whenever you join a remote support session. This ensures that no notifications or sensitive information appear on your screen during the session. Stay focused, stay secure!
1.31
With this update, the technician can view your device's connectivity status, once the
device is already enrolled. This enhancement ensures a smoother support experience,
allowing the technician to assist you more effectively.
1.30.1
Bug Fixes and Performance Enhancements
1.29
Bug Fixes and Performance Enhancement
1.28.1
Bug Fixes and Performance Enhancements
1.27
Bug fixes and performance enhancements.
1.26.1
Mar 6, 2023
Bug fixes and Performance enhancements.
1.26
Feb 27, 2023
Bug fixes and performance enhancements.
1.24.1
Dec 18, 2022
Bug fixes and Performance enhancements.
1.24
Nov 29, 2022
Bug Fixes and Performance Enhancements
1.23
Oct 11, 2022
Chromebook UI has been redesigned to provide a better user experience and efficiency with optimised fresh look for the Chrome users.
1.22
Sep 15, 2022
Bug fixes and performance enhancements
1.21.1
Sep 3, 2022
bug fixes and performance enhancements
1.20.1
Aug 10, 2022
The latest update features improved app security by ensuring that each session starts in the view-only mode by default.
The update further ensures that users have complete control over allowing remote access to their device.
1.20
Aug 1, 2022
The latest update features improved app security by ensuring that each session starts in the view-only mode by default.
The update further ensures that users have complete control over allowing remote access to their device.
1.19.3
Jun 20, 2022
>Free Session duration is now extended upto 15 minutes for personal use. You can now enjoy up to 15 mins of Zoho Assist on a free basis!
> Oh bugs! We have also squashed a couple of bugs to improve the app's efficiency.
1.19.1
Jun 10, 2022
>Free Session duration is now extended upto 15 minutes for personal use. You can now enjoy up to 15 mins of Zoho Assist on a free basis!
> Oh bugs! We have also squashed a couple of bugs to improve the app's efficiency.
1.18
May 16, 2022
We now support remote control in all devices running on Android 7 or higher versions.
We now support remote control in all devices running on Android 7 or higher versions.
1.17.1
April 28, 2022
Bug Fixes and Performance Improvements
1.16.2
February 10, 2022
Bug fixes and performance enhancement
1.15.3
December 23, 2021
With this update, we have fixed some bugs and improved the overall app performance.
1.15.1
December 9, 2021
With this update, we have resolved a critical screen sharing issue in Chromebook devices.
We have also fixed some bugs and improved the overall app performance.
1.14.2
November 11, 2021
We have fixed issues related to File Transfer in Unattended Access sessions.

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Ratings

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