1.0.25
Boost Productivity with Macro Triggers
Ticket Macros are now available on mobile! you can now apply predefined templates to perform common actions, such as adding notes, updating ticket statuses, with just a single click
Portrait Mode for Tablets!
Enjoy a better viewing experience with full portrait mode support.
Check out the latest updates and new features!: [https://www.bolddesk.com/product-updates/february-2025]
1.0.24
Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.
Quick Ticket Creation!
Ticket Templates now available—create tickets faster with prefilled templates
Intuitive Gesture Navigation!
Swipe effortlessly between tabs with refined gesture support, making it easier to navigate the app.
@Mention Now Available on Mobile
You can effortlessly notify members directly from your mobile device while responding, ensuring that everyone stays in the loop!
1.0.23
Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.
Quick Ticket Creation!
Ticket Templates now available—create tickets faster with prefilled templates
Intuitive Gesture Navigation!
Swipe effortlessly between tabs with refined gesture support, making it easier to navigate the app.
@Mention Now Available on Mobile
You can effortlessly notify members directly from your mobile device while responding, ensuring that everyone stays in the loop!
1.0.21
Quick Ticket Creation!
Ticket Templates now available—create tickets faster with prefilled templates
Intuitive Gesture Navigation!
Swipe effortlessly between tabs with refined gesture support, making it easier to navigate the app.
@Mention Now Available on Mobile
You can effortlessly notify members directly from your mobile device while responding, ensuring that everyone stays in the loop!
Fewer Clicks, Faster Replies!
Reply and Notes pages revamped for a cleaner, more intuitive experience
1.0.20
Quick Ticket Creation!
Ticket Templates now available—create tickets faster with prefilled templates
Intuitive Gesture Navigation!
Swipe effortlessly between tabs with refined gesture support, making it easier to navigate the app.
@Mention Now Available on Mobile
You can effortlessly notify members directly from your mobile device while responding, ensuring that everyone stays in the loop!
Fewer Clicks, Faster Replies!
Reply and Notes pages revamped for a cleaner, more intuitive experience
1.0.19
A New Look and Improved Features!
We’ve redesigned the Contact and Approval modules to offer a more intuitive and visually appealing user experience.
Move tickets from one brand to another
You can now change the brand of a ticket directly from the mobile app. This feature, previously available only on the web, is now at your fingertips.
Agent Signatures Support
The Agent Signature feature is now integrated into the mobile app.