4.18.0
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.17.0
• New feature - Voice Messages in chats!
To enable the feature, please request it from our technical support in the "Contact Us" chat
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.16.0
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.15.0
Dec 5, 2022
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.14.0
Nov 2, 2022
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.13.0
Sep 16, 2022
• Canned responses with an automatic helper
• Agent statuses
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.12.0
Jul 29, 2022
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
4.11.1
Jul 6, 2022
Choose the communication channel yourself. Try a new input.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.11.0
May 16, 2022
Choose the communication channel yourself. Try a new input.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.10.1
March 28, 2022
Call clients with a video to show your product via your mobile phone camera to help faster right in JivoChat! Your clients don’t have to install additional programs — communication takes place directly through the browser. Details by the link below: https://www.jivochat.com/video_calls
Have any questions? Want to share an idea? Feel free to chat with us via the “Contact us” option in the left menu of the Jivo mobile app.
4.10.0
February 21, 2022
Call clients with a video to show your product via your mobile phone camera to help faster right in JivoChat! Your clients don’t have to install additional programs — communication takes place directly through the browser. Details by the link below: https://www.jivochat.com/video_calls
Have any questions? Want to share an idea? Feel free to chat with us via the “Contact us” option in the left menu of the Jivo mobile app.
4.9.1
January 19, 2022
Call clients with a video to show your product via your mobile phone camera to help faster right in JivoChat! Your clients don’t have to install additional programs — communication takes place directly through the browser. Details by the link below: https://www.jivochat.com/video_calls
Have any questions? Want to share an idea? Feel free to chat with us via the “Contact us” option in the left menu of the Jivo mobile app.
4.9.0
December 22, 2021
Call clients with a video to show your product via your mobile phone camera to help faster right in JivoChat! Your clients don’t have to install additional programs — communication takes place directly through the browser. Details by the link below: https://www.jivochat.com/video_calls
Have any questions? Want to share an idea? Feel free to chat with us via the “Contact us” option in the left menu of the Jivo mobile app.
4.8.2
December 14, 2021
Now all chats are available in the "All" section. That way, you have a record of all the communications you've had with each visitor.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.8.1
December 2, 2021
Leaving comments for colleagues about client discussions is a great way to summarize specific client cases. The visitor won't be able to see your notes, so you can leave convenient messages for your colleagues in any way that you prefer.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
4.8.0
November 12, 2021
Connect your Instagram business account from the desktop app and chat with your customers on mobile when they contact you via direct messages, post stories with your account mentions or reply to your stories.
Only verified Instagram Business accounts are eligible to be connected. To connect, you must use the application on the PC.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.