3.6
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
3.5
Digital In-App surveys. With this new capability, you can now engage in real time and provide valuable feedback about your journey and experiences with our app
3.4
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
3.2
Feb 7, 2023
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
3.1
Jan 12, 2023
A completely revamped TMHub with a new design and awesome new features!
• Revamped Login using biometrics (Facial ID or Fingerprint)
• Personalized experience-based TM’s Touchpoint
• Ability to add preferred ship joining date
• Get to know assigned ship before traveling
• Digitalized TM Requests - Forms available personalized based on TM status
• Career Path - A glance at current, next position, the path, and ability to apply for promotion
• Featured & Latest News from Carnival
2.9
Aug 12, 2022
Changes to Health Forms, Ask Robin about LOE, Bonafide Letter and Hotel Welcome Letter, Assignment Auto Cancelation and Minor Bugs Fixes.
2.8
May 23, 2022
Click to Call – You can use the new free voice call feature to reach our travel team and get support from anywhere in the world by following these steps:
• Tap the "Ask Robin" button from the Home Screen
• Tap the "Click to Call" button on the top right corner of the screen
• Enter a callback number so the support team can call you back if needed
• You will be asked to grant permission for accessing the microphone
• The call starts, and you will be presented with an IVR voice menu
2.7
February 12, 2022
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
2.6
January 19, 2022
Prepare for fun with Assignment Readiness! Ready for an assignment? Let us know by logging in to TMHub - My Documents to update your joining requirements.
• Track incomplete or expired documents
• Scan immigration documents directly - No typing necessary
• Upload immigration, training, licensing, and certifications
• Get notifications when immigration documents have been approved
2.4
October 28, 2021
TMHub v2.4:
Introducing “Ask Robin” – The TMHub’s new Virtual Assistant and one-stop shop for all team member inquiries.
Team members can use the TMHub to chat with Robin, or place a live chat or direct toll-free call with an agent in our new Crew Contact Center – 24/7!