4.23.0
This release contains incremental fixes and maintenance.
4.22.0
Update your app for continued support and compatibility - We have recently improved how sessions are created and joined. Consequently, with this release, app versions older than 4.21.0 will no longer be supported.
4.21.1
Incremental fixes and improvements
4.20.1
Incremental improvements and fixes.
4.19.0
Tap a message to open chat - When receiving an in-session chat message, simply tap the message to open the chat thread and respond.
Maintenance, improvements and fixes
4.18.0
8 февр. 2023 г.
Monthly maintenance, improvements and fixes
4.17.0
22 дек. 2022 г.
Demo Sessions – Easily try annotated sessions for discovery and onboarding, without needing a partner. Makes it easier to demo or practice!
Numbered Marker Pins (new annotation type) - Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio.
4.16.0
17 нояб. 2022 г.
In-session chat for noisy environments - Type messages, and send links to documents or diagrams.
Improved handling in poor network conditions - Chalk is now more resilient in reconnecting through unexpected network drops, hanging on for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
4.15.0
6 окт. 2022 г.
Start talking before showing - Have a conversation immediately when entering a session, then move to our “show what you see” experience.
Verify your network is ready - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
4.14.0
15 авг. 2022 г.
Re-join sessions easily if your connection dropped - Virtual Expert will now keep your most recent Connect Code used. This is especially helpful for guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
Regular maintenance, improvements and fixes.
4.13.0
29 июн. 2022 г.
Monthly improvements and fixes
4.12.0
14 июн. 2022 г.
Launching Howden Virtual Expert. Get help and solve problems by connecting with product experts at the touch of a button.