4.23.0
This release contains incremental fixes and maintenance.
4.22.0
* Now all invites notify Chalk mobile - Chalk mobile now notifies all registered users of session invites from any user or platform. This includes invites from remote experts on Chalk Desktop, enabling more options for your workflows.
* Update your app for continued support and compatibility - We have recently improved how sessions are created and joined, and enabled desktop access and invite notifications. Consequently, with this release, app versions older than 4.21.0 are no longer supported.
4.21.0
* All users now host with Connect Codes - Chalk’s legacy “phone call” sessions are retired, with Connect Code Sessions now standard. Sessions initiated from the mobile contact list get Connect Codes, a push notification to alert the invitee to join, and are now compatible with Multi-Expert Sessions, if included in your license.
* Chalk on Desktop for all - All users can now use Chalk on Desktop to join and host sessions remotely.
4.20.0
Incremental improvements and fixes.
4.19.0
Tap a message to open chat - When receiving an in-session chat message, simply tap the message to open the chat thread and respond.
Maintenance, improvements and fixes
4.18.0
2023/02/07
Monthly maintenance, improvements and fixes
4.17.0
2022/12/21
Numbered Marker Pins (new annotation type) - Now generally available to all Chalk users and customers! Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio. For accounts testing early-access session recording, this screen reminds hosts and participants that the session will be recorded.
4.16.0
2022/11/15
In-session chat for noisy environments - Type messages, and send links to documents or diagrams.
Improved handling in poor network conditions - Chalk is now more robust in reconnecting over unexpected network drops, trying for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
4.15.0
2022/10/05
Start talking before showing - Have a conversation immediately when entering a session, then move to our “see what they see” experience.
Verify your network is ready for Chalk - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
4.14.0
2022/08/11
“Live Help” for Work Instructions - You can now launch a Chalk remote assistance session from inside a Vantage Procedure. Contact support for info and access.
Re-join sessions easily if your connection dropped - Chalk will now keep your most recent Connect Code used. This is especially helpful for Customers using Chalk with their Guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
4.13.0
2022/06/28
Remote participants can now take snapshots of their own - Easily capture helpful views for future reference; grab a snapshot of a particular angle, serial number or barcode.
Monthly improvements and fixes
4.12.0
2022/05/17
Demo Sessions – even easier to try out Chalk by yourself (no need to find a partner to try & use). Makes it easier to demo or practice!
In-Session Company Directory – use the Company Directory to invite people into your session and get more value out of your Company Directory.
Snapshot improvements – manually captured vs. auto-captured moments visually distinguished in Session Summary. Adjustment to haptic feedback when snapping a shot.